π Overview
Learn what a 1099-K form is, when to expect it, and how to download it from your CardPointe dashboard. This article also covers how to read your form and what to do if it contains an error.
βΉοΈ Before You Begin
Review the information below before downloading your 1099-K so you know what to expect and how to read your form accurately.
π What is a 1099-K form?
A 1099-K is a tax form that summarizes the total card payments your business received during the year. The form helps you and the IRS verify that your reported income matches your actual card processing activity.
π When will it be available?
Your 1099-K is typically available for download by mid-January, and CardConnect will paper mail one to you by January 31.
If you check to see if the 1099-K is available before mid-January, the form may not be ready yet if the year you're looking for isn't listed. You can check back at a later time. If you don't see a 1099-K posted by January 31st, π¬ Contact Us.
π§Ύ Understanding your 1099-K form
The amount shown on your 1099-K reflects your gross sales - the total of all card payments processed during the year before any deductions. This is not the same as your taxable income.
The following costs are not subtracted from that number, but they do reduce what you report as income:
Processing fees
Refunds issued to customers
Chargebacks
Credits and discounts
For example, if your 1099-K shows $80,000 but you had $5,000 in processing fees and $2,000 in refunds, you would report $73,000 as income - not the full $80,000.
Be sure to compare your 1099-K against your reports to make sure everything matches.
β¬οΈ How to Download Your 1099-K
Learn how to access and download your 1099-K form from the CardPointe dashboard.
Log in to CardPointe
βOnce logged in, go to the Reporting tab.
βNext, go to the Form 1099-K tab.
Because CardPointe provides 1099-K forms for the last 4 calendar years, be sure to select the correct year and download the option you'd like. We recommend Detail View.
βClick the download button next to the desired year to download the document as a PDF. Please save these files in a secure location for future access.
β Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What if the 1099-K has an error?
Click the arrow to view the answer
Click the arrow to view the answer
Mistakes happen. Common errors include incorrect legal name, address, and Tax Identification Number (SSN or EIN).
If you spot an error, contact CardPointe support for clarification and a corrected formπ877-828-0720
What if I canceled my merchant account and no longer have access to CardPointe?
Click the arrow to view the answer
Click the arrow to view the answer
To receive a 1099-K for a canceled account, please π¬ Contact Us, and a DaySmart employee can send your 1099-K.
π¬ Contact Us
Questions or issues with downloading your 1099-K? We're happy to help. Contact us through our live chat option at the bottom right of this article, or email us at βοΈ[email protected].
π Please include the information below to verify your account.
Business Name
Last 4 digits of your bank account or Tax ID


