The following article will help your clients purchase gift cards from your online booking site as well as check their existing gift card's balance. If you need help setting up the gift cards page for your online booking site, reference the article Selling Gift Cards Online.
Purchase Gift Cards
1. Your client/customer will start by going to your Online Booking Gift Card page (this will be found on your Online Booking site..
2. Once they are on your gift card page, they will then Select a Design for the gift card a choose an Amount using preset values or they may enter a Custom amount.
3. Under Sender Information, they will enter the sender’s name and email address. This will be their information since they are purchasing the gift card.
4. Under Recipient Option, they will select either This is for me or This is for someone else.
By choosing This is for me, they will receive the gift card by email where they can print out the card after purchasing.
If they select This is for someone else, they will then be prompted to enter the name and email address of who will be receiving the gift card.
5. Lastly, they can enter a message to be included in the email.
6. The client will then click on Checkout to proceed to payment.
7. During checkout, they can either Log In, Sign Up for an account or Continue as Guest, where they will just be asked to enter their credit card information.
Once logged in, the site will load any credit cards that they have saved on file.
The client will select the card that they want to purchase the gift card with, or select Use New Card to add a new credit card.
If no cards are on file, they will need to enter their credit card information and have the option to save that card on file.
9. Once your client has their credit card information added, they will click Purchase Now.
10. Once the purchase is complete, an email will be sent to the client to confirm their purchase. An email will also be sent to the recipient for them to save or print out.
11. A third email will be sent to the business to notify you that a purchase has been made.
Check A Gift Card Balance
1. The user will start by going to your Online Booking Gift Card page (this will be found on your Online Booking site).
2. In the upper right-hand corner, they can click Check Balance next to Already have a gift card?
3. The user will be prompted to enter their Gift Card ID.
4. Once the gift card ID has been entered, they will click Check Balance.
5. They can then check another gift card’s balance or purchase additional gift cards from this page as well.