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Account Authorization Password

Learn how to complete and submit the Account Authorization Password Form to request approval for resetting or removing your account password, including required authorizations, submission steps, and what to expect after your request is reviewed.

Kyle Goodman avatar
Written by Kyle Goodman
Updated this week

📝 Overview

This article explains how to request account authorization to reset or remove the password associated with your DaySmart Software account. This form ensures that only verified licensees or authorized contacts can make account-level password changes or access requests.

⚠️ Please note:

After your authorization request is approved, our team will ask you to provide a new or updated verbal password for your account. This password must be shared by anyone seeking support on the account in the future. This applies to all account-specific support requests, anyone contacting our team on behalf of the business must provide this password before assistance is given.

General updates or widespread issues that do not involve access to account information do not require the verbal password.


🔑 Authorizations

Before beginning this process, ensure that you have:

  • Active authorization as the registered licensee of the DaySmart software account.

  • Access to the account’s registered contact information (name, email, and business details).

  • Accurate information ready for submission, incomplete or mismatched details may delay processing.


🛠️ Procedure

This section outlines the steps to complete and submit the Account Authorization Password Form, including required details and what to expect once your request is reviewed.

⚠️ Before You Submit:

  • Verify that you are the registered licensee or have written approval from them.

  • Confirm that the contact and account details match what’s on record with DaySmart.

  • Understand that DaySmart reserves the right to deny requests that lack sufficient authorization or documentation.

📄 Fill Out & Submit the Form

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  1. Complete all required fields, incomplete submissions cannot be processed.

  2. Review your information carefully for accuracy before submitting.

  3. Submit the form as instructed to initiate review and processing.

📬 What Happens After Submission

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  • The request will be reviewed by DaySmart’s support team for validation.

  • If approved, authorization for the account password reset or removal will be granted.

  • You’ll receive an email confirmation once the request has been completed or if additional information is needed.


FAQs

Find answers to common questions or additional details that may not be covered in the main instructions.

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How long does the authorization process take?

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Authorization requests are typically processed within one business day, depending on verification requirements.

Who can submit the Account Authorization Password Form?

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Only the registered licensee, administrator, or a verified contact listed on the account may submit this form. Requests from unverified users will be declined for security reasons.

What happens if I provide incorrect information on the form?

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Incomplete or inaccurate submissions may delay processing. Ensure that all information matches the registered account details before submitting.

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