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This article is for CardPointe users who are having trouble with their credit card reader to resolve issues and return to taking payments.

Clover Device Troubleshooting

This article is for Cardpointe/CardConnect/Clover merchants to understand chargebacks, common reasons, and how to resolve disputes effectively.

Handling Chargebacks - DaySmart Payments via CardConnect

Learn how to cancel your DaySmart payments/credit card processing account

How to cancel your DaySmart Payments account

If your business information on file for CardConnect/CardPointe/Clover doesn't match IRS records, it can cause federal backup withholding. Here's how you would update your Business Information to stop BWH.

Federal Backup Withholding Notice - DaySmart Payments via CardConnect

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