It is possible to close multiple tickets on one ticket. This is useful if you have two or more clients coming in together and want to pay for all of their services on one ticket.
Click the first ticket that you would like to include on the multi-ticket checkout.
The ticket should be highlighted once it has been selected. This will be the primary ticket, or the ticket that will hold the combined totals from the secondary tickets. You can use the Remove This Ticket as Primary Ticket and Set This Ticket as Primary Ticket buttons as needed.
Click the Special button.
Select Add Ticket to Multi-Checkout option.
If the Question screen appears, click Yes.
Adding a secondary ticket to the multi-ticket checkout can be done in multiple ways:
Click the Add Another Ticket by ID button under the Secondary Ticket(s) section. Type in the Ticket ID number and click OK.
Click the Add Another Ticket by Browsing button. The Browse for Open Tickets screen will appear. Select the ticket and click OK.
Select an open ticket and click the Special button. Then select Add Ticket to Multi-Ticket Checkout.
Repeat Step 6 until all desired tickets have been added.
If you make a mistake, use the Remove Selected Ticket button on the Multi-Ticket Checkout screen.
Click the Finished button.
Click OK.
The Ticket Information screen for the primary ticket you selected will appear. the balance(s) from the secondary tickets(s) you entered will be carried over to the balance form the primary ticket that you have selected.
Close out the ticket as you normally would.
If you delete the primary ticket of a multi-ticket checkout, the secondary ticket(s) that were added will still exist as closed tickets, and as such will reflect on your sales reporting. Be very careful when deleting tickets that were used in a multi-ticket checkout.