Learn the Essentials
By Angel and 2 others3 authors61 articles
- Changing the Theme
- Keyboard Shortcuts
- How do I adjust when the Reorder Product pop-up message appears?Learn how to control when the Reorder Product pop-up appears in the software, including after a ticket closes, once a day, every few hours, or turning it off entirely.
- Changing the Displayed Currency
- Support OptionsFind contact details, business hours, and the best ways to reach DaySmart support for software and payment assistance.
- Kiosk OverviewSet up and use the DaySmart Kiosk app to streamline client check-ins, manage waitlists, and improve front desk efficiency.
- Using Norton Security in a Network Environment
- I've lost my serial number. How can I recover it?Learn where to find your software serial number, including your purchase invoice and your account portal, and how to request a recovery if you no longer have access to either.
- Network Troubleshooting GuideTroubleshoot network connection issues in DaySmart Desktop when a client computer can’t connect to the server, including checking the server name, firewall settings, ping testing, and common SQL Server components.
- Modifying Employee Schedules
- How do I adjust the order of the employees on the appointment book?
- Scheduling an Appointment - Desktop
- Creating a Recurring Appointment - Desktop
- Deleting Multiple/Recurring Time Blocks
- Changing the Length of an Appointment
- Appointment Book Color Codes OverviewThis article explains how appointment book color codes help you quickly identify appointments, how color priority works, and how to customize employee colors and order in the appointment book.
- Messaging Service Overview
- Modifying Text Reminder TemplatesLearn how to edit text reminder templates so your messages are clear, consistent, and formatted correctly for clients.
- How can I resend an appointment reminder?
- How can I receive client e-mail and SMS responses?
- Editing Messaging Templates
- Where do I receive client e-mail and text responses?
- Text Message Confirmations Overview
- Messaging Best PracticesLearn how to manage client messaging responsibly, including messaging compliance, formatting, and best practices to ensure clear communication and successful delivery to clients.